Shipping Policy

 

 

Shipping Policy

 

We proudly offer FREE UK shipping via our fulfilment partner, for any order over £70.

Please note that we require 1-3 working days on average to fulfil your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 1 to 7 business days. Please consider any holidays, natural disasters or pandemics may impact delivery times.

For pre-ordered or back-ordered items:

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don’t worry, you will receive your other items shortly after.

Tracking your order:

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page.

Please allow 1 to 3 working days for the tracking information to show.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@my store .com if you believe you have provided an incorrect shipping address.

Returns:

By placing an order on auvie.com, you are responsible for the cost of return shipping back to our designated address of returns. Please refer to our Refund Policy for further information on how to make a return.

Lost/Stolen Packages:

auvie.com is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at support@auvie.com.

Our Ingredients

Learn more about our ingredients and why we chose them.

Rare Ginsenosides

Found In: Premium Canadian Ginseng
Form: 17 rare ginsenosides: Re, Rg1, Rb1, Rc, Rd, Rk1,S-Rg3, R-Rg3,F4, Rg2, F5, F1,Rg6, Rg4, Rk3, Rh4, Rg5Health Benefits

  • Sustained Energy: Boosts vitality without the jitters or digestive load.
  • Mental Clarity: Supports sharp focus and cognitive resilience.

The Source We use high-purity ginseng sourced from specialized Canadian "green farms" with zero soil pollution. This pristine environment yields a variety naturally rich in compounds that are highly bioavailable, ensuring the plant’s potency is preserved from the earth to your system.The Tech We combine powerful natural botanicals with biotech to isolate Rare Ginsenosides, which are more bioactive than common varieties. By delivering them through a fine mist, we bypass the digestive system entirely, offering a faster, more efficient way to experience wellness with minimal physiological load.

Agarwood (Oud)

Found In: Sustainable Aquilaria Trees

Form: Sesquiterpenes, Chromones, Aromatic compounds

The Source We use ethically harvested agarwood from sustainable plantations, employing a precise extraction process that isolates the core efficacy compounds: Sesquiterpenes, Chromones, and Aromatic compounds. This ensures a premium botanical profile that preserves the wood's potent grounding properties.

The Tech We merge botanical wisdom with neuroscience. Our technology allows aromatic molecules to interact directly with olfactory receptors, transmitting signals to the amygdala and hippocampus. By bypassing cognitive processing and the digestive tract, we deliver rapid emotional modulation and a near-instant shift in state.

Health Benefits

  • Emotional Modulation: Directly signals the brain's emotional centers to transition from stress to serenity.
  • Neuro-Calming: Utilizes Chromones to provide a deep, grounding effect on the nervous system.

CBD (Cannabidiol)- TBD

Found In: 100% Plant-Derived Industrial HempForm: Broad-Spectrum Phytocannabinoids & Essential Terpenes (including CBD, CBG, and CBC)

The Source We use 100% plant-based CBD extracted naturally from industrial hemp, avoiding synthetic alternatives. This ensures a cleaner, safer, and more bioavailable profile that preserves the plant’s natural properties for maximum purity and safety.

The Tech We bridge "Breath" and "Emotional Tech" through micron-level atomization. This technology delivers CBD at the optimal particle size to target the Endocannabinoid System (ECS). By bypassing the digestive tract, it acts as a direct physiological switch to restore balance without stimulation or suppression.

Health Benefits

  • Restored Homeostasis: Gently guides mood, sleep, and stress levels back to their natural equilibrium.
  • Rapid Stress Release: Enables emotional tension to "descend" and dissolve through rhythmic, controlled breathing.