Point of Contact

FAQ

How do I change my order?

You can change your order by contacting us within 24 hours of purchase.

How can I track my package?

Once your order ships, you will receive an email with a tracking number.

Get in Touch

We'd love to hear from you.

Whether you have a question about auvie, need help with an order, or would like to explore a partnership, our team is here to help.

Customer Care

For product, order, shipping and after-sales enquiries

service@auvie.com

Business & Partnerships

For distribution, retail, hospitality and partnership enquiries: hello@auvie.com

Contact address: The Green Room, 12 John Princes Street, The Green Room, London WiG 0JR, United Kingdom

Contact us today!

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Important Notice

• This product is not a medical device or drug and is not intended to replace medication or any treatment plan.

• This product contains NO nicotine or e-liquid and is not an e-cigarette or tobacco product.

• For adult use only. Do not use by children, pregnant people, or people who are breastfeeding.

• Stop use immediately and consult a physician if discomfort occurs.

• Use with caution if you are allergic to botanical fragrances or plant extracts.

• Pod liquid contains natural organic components. After activation, avoid humid or contaminated storage environments.

• All descriptions relate only to botanical aroma experience and product features, and should not be understood as medical or therapeutic efficacy claims.

Point of Contact

FAQ

How do I change my order?

How can I track my package?

Get in Touch

Contact us today!

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